•                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

  •                                                                                                                                                          If your initial cross-border order fails due to payment issues, you can resolve the matter in one of two ways: 1. Wait 2–3 days before resubmitting the order; or 2. Contact your card issuer in advance to enable international transaction privileges, then contact us. Should you encounter any payment-related issues, please promptly contact our official customer service team at +86 1379066 5061.Should you encounter any issues, please contact our official customer service team promptly at +86 1379066 5061.

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Frequently Asked Questions

  • 1

    Where do you ship from?

    All orders are shipped from our warehouse in China.

  • 2

    How long does shipping take?

    Most of our shirts can be shipped within three to five days; however, due to the presence of over 10,000 items on our website, some products may require additional processing time.
    Please visit https://17track.net/zh-cn to view the complete logistics details.

  • 3

    What should I do if my package gets lost?

    If your package is lost in transit, please contact our customer service team. We will investigate the matter and offer a replacement or a full refund.

  • 4

    How do I add a name and number to my jersey?

    Customization of names and numbers is available for all our jerseys. When you see the "Custom Name and Number" input field on the product page, simply enter your desired name and number in the following format—for example, RONALDO 7—and we will print the jersey for you using the correct printing method.

  • 5

    I received the wrong order.

    In the event that we sent the wrong item, we will refund the return postage to the bank card used for the original purchase. Please return the item via registered mail as instructed above, enclosing the completed return form (available for download from your account) and proof of postage. Upon receipt of the returned item, we will immediately ship the correct item and refund the postage costs.

  • 6

    What is your return policy?

    We offer a 14-day return policy for unused items in their original packaging; however, custom-made and printed products are non-returnable unless they have manufacturing defects. To request a return, please email guo89588@gmail.com with your order number; requests will be processed within 3 to 10 business days.

Contact US

Please feel free to contact us if you encounter any issues while shopping or have any questions about our products.